Gracemead House, Woods Avenue, Hatfield, Herts AL10 8HX info@potentialkids.org

Privacy Policy

Potential Kids Privacy Policy

We want everyone who comes to Potential Kids to understand and feel comfortable about how any information that you share with us will be looked after and used. This Privacy Policy explains the various ways we collect information and how we use and store it.

This is version 1.1 of our Privacy Policy which was issued on 25nd May 2018. This policy may change in the future in which case we will make this clear on our website www.PotentialKids.org.uk or contact you about any changes.

Who we are

We are Potential Kids (a project supported by Welwyn Hatfield Community and Voluntary Services Ltd – Registration number 07525220).

We are a “data controller” for the purposes of the EU General Data Protection Regulation (GDPR) and also The Data Protection Act 1998. This means that we are responsible for deciding what personal information we need to collect from you, how we store it and how we will use it.

We hope that the information set out in this document will give you a better understanding of what we do with your data but if you have any questions please contact Angela Gaughan by:

Writing: Potential Kids at Gracemead House, Woods Avenue, Hatfield, Herts AL10 8HX

Calling: 07740 257601 or by Emailing: angela@PotentialKids.org.uk

How we collect information about you

We collect information about you so that we can make sure we can communicate details of the most relevant activity sessions/workshops, events available to your families.

We collect information in various ways:

  • When you join as a member and fill in the registration form
  • When you and your children attend one of our social activity sessions/workshops
  • When you phone or email Potential Kids to get advice on upcoming sessions
  • When you access the Potential Kids on Face book page for upcoming sessions
  • When you interact with us through third parties. For example if you make a donation through a third party such as Paypal or one of the other third parties we work with

 

Information we collect and why we use it

The personal information we collect about you includes details such as your name, child and siblings names, ages, address, phone numbers, email address, school.

We mainly use this information to do the following:

  • Provide you with regular details of the activity sessions/workshops that you can access by being a member of Potential Kids
  • Provide additional information if you have booked an activity session/workshop
  • To keep a record of your membership with Potential Kids and the services you access
  • To verify that Gift Aid on donations has only been received where you have completed the Gift Aid declaration
  • To conduct regular surveys to make sure that Potential Kids is providing effective support to you and your family

We may also use your personal information to:

  • Contact you about any fundraising we are doing and how you can help
  • Invite you to take part in surveys run by outside agencies which we think would be of interest to you

Sensitive Personal Information

Much of the work we do is supporting you and your family with issues relating to the diagnoses of your children. This means that when you join as a member we collect sensitive information about your children: their names, dates of birth, diagnoses of ADHD/ASD and other medical information, support required. At Potential Kids we recognise how important it is to keep this information confidential and have clear processes that must be followed in line with this Privacy Policy.

We will only use this information:

  • For the purposes of providing you and your family with advice and support that is relevant to the needs of your family
  • For evaluating the services we provide so we can make any improvements required
  • We will not pass on your details (or details about your family) without your permission other than in exceptional circumstances. An example of this would be if someone shared with us information relating to the possible neglect or abuse of their children.
  • Occasionally we use case studies to share with our funders or to use in an article to raise awareness of the work we do. We will always ask for your explicit consent to do this and we will use substitute names to protect you and your family’s identity.

The other type of sensitive personal information that we hold is details about support your child may need. Again we will be very careful to keep this information confidential and as this is not relevant to the support we provide you with, we only use it to check that our services are open and accessible to everyone.